Chris and Jodie Hook

Chris and Jodie Hook hired Master Builders to do a remodeling project on their kitchen and dining area as well as lower level office. The Hook's used the terms "polite, caring, patient, and meticulous" to describe Doug Batzlaff, MB Project Manager and Lead Carpenter.

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To Whom It May Concern,Tom Gommels of Master Builders did a large remodeling job on our home in the fall of 2001. In making our decision about which builder to work with, we interviewed 4 different builders, all of whom were recommended by Craig Swanson who was the original builder of our home. Of the 4 builders, Tom Gommels was the most professionals, courteous, timely, and patient with our questions and our request for more than one bid as we tried to determine how many remodeling projects to try to do at one time.

Tom had all the subcontractors at our house at the same time on the same day and the bidding proposal was done in a professional and timely manner. It was laid out well and the actual final price of the project came in very close to the bid.

Our project manager was Doug Batzlaff. We were extremely pleased with Doug's quality of work. Doug had high expectations of the quality of the work done. He was very good about calling and letting us know which subcontractors would be working each day and what time they would be there. If there were any problems with the subcontractors, Doug was very willing and determined to take care of those problems. We had several change orders, at our request, along the way and Doug was very patient with each of those. Doug was very easy to work with. He was polite, caring, patient, had a good sense of humor, and meticulous.

When the project was completed, we were very pleased with all the work that Master Builders had done on our home. If you would like to call us to ask us further questions, please feel free to do that.

Chris and Jodie Hook

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